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Contact Number:

Steel Products:
Contact No. +91-0261 - 6685836

Non Steel Products:
Contact No. 0261 6688509

Customer Care:
Contact No. 18003098905

Email ID:

For Steel Products : clickforsteel@amns.in

For Non Steel Products: byproducts@amns.in

 https://www.clickforsteel.com

Office Address:

Arcelormittal Nippon steel India Limited,
27th KM Surat Hazira Road,
Hazira, Surat - 394270,
Gujarat, India

ArcelorMittal Nippon Steel India
7th Floor | Raheja Tower
Plot no. C - 30 | Block G
Bandra Kurla Complex
Bandra(East)
Mumbai - 400051
Maharashtra | India

MY ACCOUNT

What is the registration process?

On the landing page, please click on the "Sign-In/Up" tab to be redirected to the customer registration portal. A registration form pops up, complete the same and submit. Upon submission, the form shall be verified by AMNS team and upon successful verification of the details, you will receive login credentials on your registered email within 48 working hours.

For further assistance, please contact our Customer Care at 18003098905

How do I deactivate my account?

If you wish to deactivate your account, please contact Customer Care 18003098905

How do I ensure/crosscheck that I have registered myself correctly?

You can view your existing shipping addresses on your 'My account' page.To modify/add/delete, please click on the following link or call our Customer Care for more information click here. For further assistance, please contact our Customer Care at 18003098905

Whom should I contact in case I am unable to register?

To unsubscribe from our promotional emails or newsletters, you can do so directly from one of the emails received by clicking on "Unsubscribe" located in the body of the email.

Is there a video to guide me on the registration process?

To modify your account information available on the portal, please click on the link below and carry out the required changes click here. For security reasons, some fields cannot be modified, such as GST/PAN etc. If you wish to modify them, please contact customer care 18003098905

How often do I need to change my password?

From the 'My Account' tab on your login page, you can change your password by clicking on 'My Password' For further assistance, please contact our Customer Care at 18003098905

How to retrieve in case I forget my user id or password?

In case you have forgotten your password, you have an option to reset the password by using “Forgot Password?” option.You have below two options to reset the password: 1.Password reset through registered email ID 2. Password reset through security questions. For further assistance, please contact our Customer Care at 18003098905

Can multiple user use one login id / user-id?

On the landing page, please click on the "Sign-In/Up" tab to be redirected to the customer registration portal. A registration form pops up, complete the same and submit. Upon submission, the form shall be verified by AMNS team and upon successful verification of the details, you will receive login credentials on your registered email within 48 working hours. For further assistance, please contact our Customer Care at 18003098905

How do I check if my registration is valid or in block status?

On the landing page, please click on the "Sign-In/Up" tab to be redirected to the customer registration portal. A registration form pops up, complete the same and submit. Upon submission, the form shall be verified by AMNS team and upon successful verification of the details, you will receive login credentials on your registered email within 48 working hours. For further assistance, please contact our Customer Care at 18003098905

DELIVERY

What are the delivery locations?

To view our delivery locations, please click here Provide the link to the PDF.

What are the delivery methods?

For shipment to a address located within 250 kms radius, we shall provide the delivery. However, for distances more than 250 kms, the buyer shall arrange the placement of the vehicle at our pickup point for delivery. For further assistance, please contact our Customer Care at 18003098905

AUCTION

Can I use my phone to participate in the auction?

A cancelled order will be reviewed by our team and communicate it acceptance/rejection. On acceptance of cancellation, we will process the refund within 10 working days. The amount shall be credited using the same mode with which you remitted the payment to us. For further assistance, please contact our Customer Care at 18003098905

How to participate in auction?

If you are unable to pay for your order, please contact our Customer Care at 18003098905 for assistance.

Whom should I contact if the auction is not visible.

We assure you that all efforts will be taken to resolve your ticket within 21 working days from the date of raising the same. However this period may vary on case-to-case basis. Please reach out to our Customer Care at 18003098905 for assistance.

Is there an EMD for participation in auction?

You can raise a ticket to register a complaint against quality matters within 7 working days from the date of delivery of the material.

Do I need to register separately for participation in auction of Hazira, Khopoli, Pune, Anjar or service center locations?

You can raise a ticket and log in your complaint for matters related to logistics, finance differences and quality issues

COMPLAINT

Where should I register my complaint for quick addressal?

You can raise a ticket and log in your complaint for matters related to logistics, finance differences and quality issues.

GENERAL

How can I contact you?

Pls find below our contact details: Email id clickforsteel@amns.in & customer care number 18003098905.